As we continue our gradual and safe reopening, you can be certain your health and safety is our top priority. Working out at the gym will feel a little different, but we are committed to providing a safe and welcoming experience. We appreciate your help and understanding as we work through this time together.

Here’s what we’re doing to help keep you safe:

• We are taking a phased approach. We’ll only reopen areas in the facility where we can implement enhanced health and safety protocols.
• We are practicing social distancing. We ask that you stay six feet apart from other members. You will notice increased spacing between equipment and within workout areas. Look for extra signs to guide you through each space.
• We are limiting facility capacity. To ensure enough space for social distancing, we’re only allowing a certain number of people in each facility at one time. This means you will have to reserve a time to enter. Learn more about the reservation process.
• We are cleaning frequently. While the facility is open, we are sanitizing all equipment and surfaces with disinfectant in accordance with the Centers for Disease Control and Prevention (CDC) guidelines. We are also deep cleaning the facility every night.
• We are providing self-cleaning stations. These will be conveniently located throughout the facility with easy, readily available equipment disinfectant spray and hand sanitizer.
• We are wearing face masks. We are wearing face masks, and members and visitors are required to wear a face mask or face covering when in our facilities — for your own health and safety, as well as the safety of others.
• We are asking for your help. Please use your best judgment. If you’re not feeling well, have a fever or other flu-like symptoms, we ask that you stay home.

Facility FAQs

We are continuing to reopen our facilities taking into account local, state and federal guidelines. To prioritize the health and safety of our members and staff, we have put new protocols in place to increase cleaning and maintain social distancing. We have also made changes to our hours, classes and services.

• Are there any changes to facility hours? Our facilities will have shorter operating hours to allow us extra time to sanitize everything properly. See updated hours.
• What services are being offered (either in person or virtually)? The following services are currently being offered. If you prefer not to come into the facility, there are a number of virtual options available to members.
  • Private Personal Training (virtual and in-person)
  • Private Pilates Training (virtual and in-person)
  • Nutrition Coaching (virtual and in-person)
  • Endurance Sports Coaching (virtual and in-person)
  • Group Fitness Classes (virtual and in-person; Uptown will tentatively resume August 3)
  • Private and Semi-Private Swim Lessons
  • Masters and Otters Swim Teams
  • Member Pool Access
  • Locker Rooms (Open for aquatics shower access only)
  • On Demand Fitness Videos
  • Small Group Training
  • Kids Zone (Midtown only; Uptown resume date TBD)
  • Massage

• What services have been suspended? The following services are temporarily suspended. We will carefully evaluate when to resume these services in alignment with governmental orders and guidelines.
  • Prime Time Fitness Classes: resume date TBD
  • Youth Sports, Activities and Swim Lessons: resume date TBD
  • Team Training Fitness Classes: resume date TBD
  • Women’s Basketball Leagues: resume date TBD
  • Rentals: resume date TBD
• What about total immersion, safety certifications and BODYFLOW? These services are suspended indefinitely.
• When will the locker rooms reopen? Locker rooms are currently closed with the exception of shower access for swimmers.
  

• When will the track reopen? The track is open at YWCA Midtown. A workout reservation is required to enter the facility and use the track.

  • Monday: Available during all workout blocks

  • Tuesday: Available 1:00 – 2:00 pm; 3:30 – 5:00 pm, 5:30 – 7:00 pm

  • Wednesday: Available 1:00 – 2:00 pm; 3:30 – 5:00 pm, 5:30 – 7:00 pm

  • Thursday: Available during all workout blocks

  • Friday: Available during all workout blocks

  • Saturday: Closed all day

  • Sunday: Available during all workout blocks

• Are there any protocols around pool use? Our approach to limited pool hours allows our team the time needed to prepare, clean and reset to ensure a positive member experience. Pool entrances will differ among locations, and members will exit through the locker rooms. To allow our staff to disinfect and sanitize between each swim block, please be prepared to exit the facility at the end of your swim block. Please reserve your 30-minute swim block in advance of arrival. For your comfort, we recommend to arrive with your swimsuit on, as day lockers will not be available.
  Some other details:
  • Personal belongings will need to be stored on the pool deck.
  • Towel rentals are not available, so please bring your own towel.
  • Locker rooms will be open exclusively for pool users.
  • Using the pool deck shower is encouraged before entering the pool.
  • Kickboards, fins, pull buoys, noodles and water fitness equipment will not be provided. Please arrange to bring your own if needed.
  • Water fountains on deck are unavailable for member use, so water bottles should be filled before entry to the pool area.
  • Swimmers are expected to store swim equipment in designated areas and stop only at the assigned end.
• What precautions are you taking to keep your employees safe? We follow the CDC’s guidelines with regular deep cleanings of the facility and our team wipes down all high-touch surfaces throughout the day with disinfectant. We practice social distancing by reducing the number of people in the facility through shifts and dividing breaks across teams. We maintain six feet between workstations at all times. For any team members who may be sick or feeling ill, we require them to stay home.
• Can I bring my child to the facility? For the health and safety of our community, we are limiting child access to the Fit Kids Gym at Midtown (reservation required). Access to the fitness floor is limited to members ages 15 years or older.
• Can I bring a guest? We are not allowing guest access at this time.

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See Updated Hours